Refund Policy

Sessions may be cancelled or rescheduled within the cancellation window shown at the time of booking.

Refunds are not issued through the platform.

If you believe money is owed back to you (for example, for a session that could not take place), contact Studify at studify.lb@gmail.com. Our team will review it and, where a refund is due, return it through your original payment method.

Access to a paid session, agenda, or course is granted once payment is successfully processed by our payment provider. A booking exists only once it is paid: while you check out we hold your chosen time for a short period, and if payment is not completed the hold is released automatically.

Where payments are confirmed by the Studify team rather than through the payment provider, your booking or access starts once the team confirms your payment.

If a payment goes through but the session cannot be booked or the course cannot be granted (for example, the time was taken in the meantime, or you already have access to that course), nothing is booked or granted, and Studify will contact you.

Studify Academy course access and agenda hour terms, including how long access or hours last, are described at the point of purchase.

Academy access is timed: it runs for a set number of days from the date of purchase. When it ends, the content is locked again and must be purchased again to extend access.